Confusion and technical hitches were today experienced as Nairobi City County Government today rushed to fully operationalize the new revenue system.
A section of Nairobi residents and some traders who tried the new system stated that they were majorly experiencing slow internet in making payments.
Some stated that, they are not aware of the new formula of payment, and the need to be made aware of the same.
Nairobi County Parking Department director Tom Tinega In an exclusive interview with Ghetto News however stated that they are rolling out new gadgets and specialized team that will monitor the progress.
‘‘Nairobians should give some time this is a trial and we are doing what we can to ensure all the challenges are addressed…our digital department is mapping the city and everything will be brought to record.’’
He further asked those who have paid for parking in advance and were given county receipts not to worry and they will receive the services until they utilize all the prepaid cash.
‘‘We have cases of those who paid through Jambo Pay in advance for parking services we want to assure them they will not be affected..but those who loaded cash on Jambo Pay wallet should go direct to Jambo Pay and collect back their money we have already written to Jambo Pay over the same.’’ He reiterated.
Meanwhile there is general concern that there was no public awareness over the same and the move may see county losing revenues.