Airtel Kenya and Postal Corporation Kenya Limited have today announced a countrywide partnership that will see Airtel Money Customers access Airtel Money services in all 465 Posta outlets countrywide.
“This partnership with Posta marks yet another great stride in deepening the availability and accessibility of Airtel Money to our customers throughout Kenya. With the 465 Posta branches spread across the country offers Airtel Money customers a guaranteed access to deposit and withdraw money, making it easier for them send and receive cash to and from anyone in Kenya.” said Shivan Bhargava, managing director, Airtel Kenya.
Bhargava added that the company will also put emphasis on the education of its customers on the benefits of using Airtel Money mobile commerce solutions emphasizing that the product that uses the Kiswahili tagline ‘pesa mkononi’ laterally translated to mean “money in your hands” will continue to offer locally relevant and simplified M-Commerce solutions with more partners like Posta thereby enhancing the daily lives of our customers in our true Kenyan spirit.
Airtel Money currently has more than 6,000 agents countrywide and the number is expected to grow to 8,000 by the end of the year. The vast dealer network has now been complimented by corporate agents to enhance availability and reliability of the services countrywide. These include Uchumi Supermarkets, Pep Intermedius (Nakumatt), Tuskys, Muramati Sacco, Housing Finance, Cooperative Bank and Faulu Bank. Customers can also withdraw money from their Airtel Money accounts at any Pesa Point and Family bank ATMs countrywide without needing an ATM card giving Airtel Money a strong countrywide presence to the benefit of its customers.
“The Postmaster General Dr. Enock Kinara said that “Posta is at a crucial stage in its evolution as the pioneer of communication, distribution and financial and agency (payments) services in Kenya. We have a great network of customer interactive points across the country and we strive to improve our customers experience everyday through new products and services such as this one to ensure that our customers are not let behind in the digital and M-commence space.”
He went on to say that “Posta has to re-position itself so that we can profitably meet the ever changing tastes and preferences of customers and our partnership with Airtel Kenya on Airtel Money will serve to increase the range of our product and service offering to customers using our vast and customer friendly service at our outlets.”
Airtel Money is fast becoming the preferred way of sending and receiving money and is also now widely used for paying utility bills with Nairobi Water, Kenya Power, DStv and KAPS parking fees due to its quality, security, reliability, affordability and convenience. Since the process is fully automated, payments are reflected almost in real-time thus providing our customers a fast and more secure mode of carrying out transactions.
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